Sr. Account Manager, Tech Sales

middle-level, full-time
Happily.ai
Bang Rak, Bangkok
15,000 - 35,000 THB

Why We Need You

We are looking for an exceptional sales associate to focus on growing our customers and opportunities. The successful candidate will understand their customers’ business objectives and act as their trusted advisor. 

They will gather customer feedback while working with internal teams to help align our product roadmap. This person needs to communicate effectively across between business operations and customers, have the ability to shift gears at a moment's notice, and enjoys the challenges of providing excellent customer service in a fast paced environment.

If you’re an established sales professional with a proven track record in helping customers achieve lofty goals, you would be a great fit!

Job Description

  • Ownership of the full sales cycle from lead to close
  • Establish lasting relationships with senior executives and decision-makers
  • Help educate customers on the value of our products throughout the adoption cycle
  • Communicate and organize/escalate issues appropriately including: billing, legal, security, on-boarding, and technical inquiries
  • Prepare and educate customers on new features and releases
  • Provide recommendations based on customers’ business needs and usage patterns
  • Conduct periodic customer health-checks with an emphasis on customer happiness

Qualification

  • 1-2+ years experience as a problem solver
  • Attention to detail
  • Excellent communication skills
  • Experience managing a pipeline and closing large contracts
  • Proven negotiation and closing skills
  • Organized and self-sufficient
  • Prior experience selling to enterprise customers is a plus

Related Skills

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Sales

Benefit & Welfare

Provident fund, Medical Expenses, Work from Home (2-3 days a week), Happily Rewards, and more!

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About Happily.ai

Who We Are
Our mission at Happily is to create a happier more engaged and rewarding workplace through meaningful experiences. We bring together better engagement, feedback, and recognition and we use artificial intelligence to drive insights and personalized coaching for people managers. We are a behavioral science and people analytics company.
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IT Services
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